Shipping Policy:

Thank you for choosing Forteez. We are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines the details of our shipping process to provide you with a seamless shopping experience.

If you have any questions about your order status, tracking information, or need assistance with shipping, please don’t hesitate to contact our customer support team. We are here to help!

Order Processing Time:

We strive to process and pack all orders within 1 to 3 business days from the date of purchase.

Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Carriers:

We offer various shipping methods to accommodate your preferences and delivery needs.

The available shipping carriers and methods will be displayed during the checkout process.

Shipping Rates:

Shipping costs are calculated based on the destination, weight, and shipping method chosen during checkout.

Orders above a certain amount (if applicable) may qualify for free shipping. Any eligible promotions will be clearly indicated on our website.

Estimated Delivery Times:

Delivery times vary depending on the shipping method and your location.

Standard Shipping: Estimated delivery within 5 to 10 business days.

Expedited Shipping: Estimated delivery within 3 to 5 business days.

Please note that these are estimated delivery times and actual delivery may vary due to unforeseen circumstances or carrier delays.

Order Tracking:

Once your order is shipped, we will provide you with a tracking number via email or SMS (if provided during checkout).

You can track your order’s progress and estimated delivery date using the provided tracking number on the carrier’s website.

International Shipping:

We offer international shipping to select countries. International delivery times may vary depending on the destination and customs clearance processes.

International customers are responsible for any customs duties, taxes, or import fees that may apply to their orders.

Address Accuracy:

Please ensure that your shipping address is accurate and complete to avoid delivery delays or return-to-sender issues.

Forteez is not responsible for orders shipped to incorrectly provided addresses. If a package is returned to us due to an address error, additional shipping charges may apply for reshipment.

Shipping Restrictions:

Some items, such as accessories or liquids, may have shipping restrictions to certain locations. Please review the product description for any specific shipping guidelines.

Order Status and Support:

If you have any questions about your order status, tracking information, or need assistance with shipping, please don’t hesitate to contact our customer support team. We are here to help!